Request account deletion

Current and former personnel can request deletion of their Nognog Enterprises account and associated personal data without signing in.

How it works

Send the request

Email us from an address you can access and identify the account you want removed.

Confirm ownership

We may verify your identity and employment record before changing or deleting protected information.

Receive an update

We will confirm receipt and explain the expected completion time or any lawful retention requirement.

What to include

Your full name and employee code, if known.
The phone number or login identifier associated with the account.
A clear statement that you are requesting account deletion.

Never send your password, face image, biometric information, or precise location by email.

Email deletion request

If your email app does not open, write to nognogenterprises.support@gmail.com.

Data deletion and retention

After verification, we delete or anonymize account data that is no longer required. This can include login access, profile contact details, face verification templates, and eligible private evidence files.

Private attendance and face-setup photos normally follow a fixed 90-day retention period. Detailed face and GPS verification metadata is retained for five years before sensitive details are removed. An active dispute or legal hold pauses scheduled cleanup only for the relevant records until the matter is resolved.

Core attendance, payroll, corrections, payment confirmations, security, and audit records may be retained when needed to protect worker rights, meet accounting or legal duties, or answer an existing claim. These retained records do not keep the raw face photo by default. Our response will identify what was deleted, what must remain, the applicable period, and how to ask a follow-up question.